About Annuity Works

My experiences with PensionWorks have been very positive. Very professional service with skilled people taking you through the process and explaining every step. Communications very good and timely as well which enabled everything to flow seamlessly.

Tony Stewart - June 2021

I have received excellent service from the team at Pension Works. They have always been very friendly on the phone and quick to respond. The IFA dealing with my transfer, Paul Chester, explained everything in simple but informative terms making sure I understood the implications of the transfer in respect of my overall retirement as well as the costs incurred so there were no surprises.

Wendy Wilson - March 2021

5-Star Service. Highly Recommended I have found Pension Works to be thoroughly professional and prompt in every stage of my process. I would like to mention, in particular Mr, Alastair Milner who has guided me thru the process completely and explained every step of the way to a complete novice so that I understood . He was a pleasure to deal with. Also would like to mention the service from the Admin Team who where excellent.

Mark Schuurman - April 2021

Alastair Milner provided a very professional service from start to finish. Extremely knowledgeable, undertook a detailed fact find and fully understood what I was trying to achieve. Provide sound, clear and concise advice. Clearly a people person who puts customer service top of his agenda. I would highly recommend Pension Works and Alastair.

Colin M - August 2021

Used Pension Works to discuss transferring my defined benefits pension after seeing the excellent reviews they received. Process was extremely simple and they kept me informed throughout the review. Everyone I spoke to from the initial contact right through to the advised was extremely helpful and friendly would definitely recommend

Mandy MacKenzie - May 2021

I was seeking to convert my pension from DB to DC due to changes in personal circumstances and was put in touch with Pension Works through my financial advisor. From the outset they were extremely polite, courtious and professional. Paul Chester was my advisor and Paul ensured all scheduled appointments were met on time and followed up with very clear and succinct reports of the meetings that took place. The process and timescales were explained in detail and he was forever willing to answer my questions; even the basic ones. Reports and terms were explained in detail and I never felt at any stage baffled by the language used or the information provided. Paul and his colleagues turned around my personalised recommendation incredibly quickly and efficiently and they are in the process of now arranging for my pension to be managed by a new provider. I would recommend Pension Works to anyone seeking how best to make their pension work for them.

Stuart Allen - January 2021

Paul Chester made what can be a difficult process as easy as possible. He made a clear case for both the pros and cons of transferring out of a defined benefit scheme whilst listening to and understanding my needs. He worked quickly and efficiently and was easy to reach when I needed questions answered...an easy 5/5 from me.

Andrew Gordon - July 2021

Excellent service from James at pension works,direct and clear cut ,every detail wether it was plus or a negative explained in a manner that you can understand clearly, would certainly recommend them to handle your financial investment.

Stephen Barber - February 2021